ICICI Lombard – Customer Support
Practical training, interview preparation, and job assistance for insurance customer support roles.
- Affordable fee 500/- +GST
- Interview
- Placement support
- Pan-India opportunities
Program Highlights
- Affordable fee with structured, job-oriented training
- Job assistance after successful completion
- Designed for voice and non-voice customer support in insurance/BFSI
- Soft skills, empathy training, and interview grooming included
- Live simulations, case handling practice, and mock interviews
Modules Covered
- Customer Service Basics for Insurance
- Call Handling, Empathy & De-escalation
- Policy Basics, Claims Intake & KYC
- CRM/Ticketing Tools and Email/Chat Etiquette
- Soft Skills, English Communication, Accent Neutrality
- Interview Preparation & Role Plays
Career Opportunities
- Customer Support Executive (Voice/Non-Voice)
- Contact Center Associate
- Backend/Claims Support
- Email & Chat Support
- Policy Service Desk
- Branch Service Coordinator
Frequently Asked Questions
You pay ₹500 + GST as an Application Fee during online registration.
Yes. The role is tagged as Permanent Role by the client.
The position is On-roll with ICICI Lombard as per their staffing model.
Yes. Freshers and experienced candidates can apply.
Training prepares you for the client standards before deployment.
Register Online → Pay ₹500 + GST → Online Exam →
ICICI Lombard Interview → LOI → Enrollment Fee → Training → Join Process.
This is an Assured Job Program with training and placement support.
Final deployment depends on performance and client requirements.
No. The ₹500 + GST application fee is required to schedule your exam and interview workflow.
Yes. The Apply Now button opens in a new tab for a smooth experience.