ICICI Lombard General Insurance Leaders Program

  1. Home
  2. Program



ICICI Lombard – Customer Support

Practical training, interview preparation, and job assistance for insurance customer support roles.

  • Register Application online Pay 500 + GST application fee
  • Program Fee: 15999 + GST (payable post-LOI as per instructions by Bank.Edu)
  • Interview 
  • Placement support
  • Pan-India opportunities

Eligibility

10th to Graduation in regular mode with at least 50% marks.
Age: limit 21 to 28
Strong local market knowledge.
Excellent communication and negotiation skills.

Program Highlights

  • Affordable fee with structured, job-oriented training
  • Job assistance after successful completion
  • Designed for voice and non-voice customer support in insurance/BFSI
  • Soft skills, empathy training, and interview grooming included
  • Live simulations, case handling practice, and mock interviews

Modules Covered

  • Customer Service Basics for Insurance
  • Call Handling, Empathy & De-escalation
  • Policy Basics, Claims Intake & KYC
  • CRM/Ticketing Tools and Email/Chat Etiquette
  • Soft Skills, English Communication, Accent Neutrality
  • Interview Preparation & Role Plays

Career Opportunities

  • Customer Support Executive (Voice/Non-Voice)
  • Contact Center Associate
  • Backend/Claims Support
  • Email & Chat Support
  • Policy Service Desk
  • Branch Service Coordinator
Apply Now

Frequently Asked Questions

You pay ₹500 + GST as an Application Fee during online registration.

Yes. The role is tagged as Permanent Role by the client.

The position is On-roll with ICICI Lombard General Insurance Leaders Program as per their staffing model.

Yes. Freshers and experienced candidates can apply. Training prepares you for the client standards before deployment.

Register Online → Pay ₹500 + GST → Online Exam → ICICI Lombard General Insurance Leaders Program Interview → LOI → Enrollment Fee → Training → Join Process.

This is an Assured Job Program with training and placement support. Final deployment depends on performance and client requirements.

No. The ₹500 + GST application fee is required to schedule your exam and interview workflow.

Yes. The Apply Now button opens in a new tab for a smooth experience.